Full time
Addis Ababa
Posted 2 years ago

Purpose of the Job: – To handle day-to-day administrative duties, greeting guest and client, provide information and support projects/Departments

Duties and Responsibilities

  • Greet all clients with strong customer service and communications skills
  • Record all incoming/outsourcing clients information
  • Provide direction to all clients in terms of who to speak to
  • Answer phones and direct all incoming calls to appropriate party promptly and efficiently.
  • Communicate and handle incoming and outgoing electronic communications
  • Screen incoming emails and distribute them to relevant team members for action or follow up.
  • Handle unit / function routine correspondence.
  • File documents according to execution numbers and filing protocols to assist in document control processes
  • File documents and contracts in soft copy as required
  • Order office supplies and process invoices as needed
  • Ensure all office files are managed according to internal processes
  • Review and summarize reports and documents as required
  • Other administrative tasks as initiate by your immediate supervisor


Academic qualification

  • Diploma/Degree in Business Management, Information Management system or Secretarial Science and office management

Additional qualifications

  • Able to communicate verbally and in written format to all organizational levels
  • Ability to prioritize and organize through excellent organizational skills
  • Ability to work in a fast-paced environment
  • Strong Knowledge of MS Office, including Word, Excel, powerpoint, and Outlook;
  • Ability to work in a team
  • Self-motivated, result-oriented and well-organized work ethic

Years of experience: Minimum of 1 year and above in a similar field


Job Features

Job CategoryAdministration

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