Reception Cashier

Full time
Addis Ababa
Posted 1 year ago

Purpose of the Job: – To handle all guest and client questions, provide information; handle day-to-day front office duties and support

Duties and Responsibilities

  • Greet all clients with strong customer service and communications skills
  • Provide direction to all clients in terms of who to speak to
  • Answer phones and direct all incoming calls to appropriate party promptly and efficiently.
  • Communicate and handle incoming and outgoing electronic communications
  • File documents according to execution numbers and filing protocols
  • Process invoices and payments for different service
  • Ensure all office files are managed according to confidential and internal processes
  • Review and summarize reports and documents as required
  • Ensure clients are well informed about our service and respective fees;
  • Timely cash collection and make a deposit in a proper manner;
  • Ensure the daily sales amount is reconciled against the sales summary;
  • Other tasks assigned by supervisor

Requirements

Academic qualification

  • Degree/Diploma in Front Office Management,  Customer management or other related fields;

Additional qualifications

  • Able to communication verbally and in written format to all organizational levels
  • Has excellent organizational skills
  • Ability to work in fast paced environment
  • knowledge of MS Office, including sales software;
  • Ability to work in team and has excellent  communication skill
  • Self-motivated and sales oriented;
  • As a first impression for guests, someone who comes across as positive and can provide exceptional receptionist service;
  • Preferably with previous experience in Customer Service industry;

Years of experience: Minimum of 1 year or less and prior internship service is an added value

Salary: Negotiable

Reception Cashier

Job Features

Job CategoryAdministration

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